Hello, visitors!  We hope you came to us because you’re looking for information on upgrades, policies, phone reviews, and explanations.

We have a lot of visitors who find us because they’re looking for this information.  However, the answers aren’t always as obvious as we can post them, especially in more specific situations.  That’s why we have our “Ask Us” section, where we will personally answer any question posed to us, or show you exactly where to find the information (espcially if it’s already on our site).

We want to hear from you!

Click here to Ask Us any wireless-related question.

We’re not sure why this is one of our top-10 search inquiries, but we see it constantly.  So here’s the answer:

YES

LG Fathom @ Verizon

Fathom @ PhoneScoop

We get a ton of search engine inquiries every day.  Many of them are the same, but a few are not common.

This is our Grab Bag, Part One.  Or in other words, a little bit of everything.  And it’s all from YOU, our readers and visitors.

People ask us all the time about activating old phones on Verizon.  It’s a relatively simple process, really, but there are a few things you should know before making any purchases or switches.  We will explain what constitutes and “old” phone, what to look out for, and how to get the device active.

As bizarre as it may seem that a big company would be giving you something for nothing; letters like these go out semi-regularly.  I frequently see customer questions about these letters in forums.  The first thing people want to know is: what’s the catch?

If you’ve received one of these letters or are just curious as to what these campaigns are all about read on to find out more.

Darkagesmom asks:

We have no data plan our our current Verizon family plan. I cannot upgrade my phone till next year. My father has a Verizon Palm phone he no longer uses, and has offered it to me so I can text my preteen easier (my phone does not have a querty keyboard and makes texting her hard for me). Can I add his phone to my plan without adding data? I know a new phone like it would have to add data, but that is not an option for me right now. Thanks for answering a stupid question from a mom stuck in the dark ages with her current phone.

Your question is a valid one.  As time passes and new people work for Verizon Wireless, the wisdom of those who worked for the company before 2007 becomes ancient history with each new year.  However, your question is easy to answer while hard to explain.  So I will do just that.

Mellowlen62 asks:

Took my son to VZW corp store to price the Droid X at full retail. He wants for Christmas and was giving me half of the price. No upgrades at this time. Rep says “running a promotion. Put another line on your account, get him the X, put an old phone on his existing line and we will waive the $10 fee for the life of the 2 yr contract.” Does this sound legit?? I’ve been scratching my head…

Sounds like a sales rep trick I like to call “the new line switch."  Let me explain…

The writers and editors of PhoneCan are asked one question more than any other: how do I get out of my contract without paying a fee?

Many carriers have Early Termination Fees (ETF) built into their contracts.  This is, by far, one of the biggest reasons why people don’t like signing contracts (even though the overwhelming majority do).  But most people don’t run into this bill killer unless they have an emergency or immediate need to cancel or transfer service.  When they do, though, they tend to feel like their service provider is raking them over the coals.

We’ll take a quick look at Early Termination Fees, talk about your options, then reveal the truth about trying to get out of your contract without paying a fee.

I was just digging through our search-related hits, and saw that a number of people are visiting our site through search engine results, but looking for topics we haven’t written about yet.

Did you know you can ask us anything and we will do our best to answer it?  Click on the Ask Us link at the top of each screen and send us your question.  We will try to get back to you as soon as possible.

One questions we often hear concerns discounts for employees of companies that use a particular brand of wireless service.  The truth is, most companies have such discount.

At some point, someone in wireless discovered that extending the same or similar discount to the employees of a company as they do for the company itself was a good idea.  Employees become more loyal to a wireless carrier when given a discount for their employment, and the word of mouth inside the workplace is an added bonus.