Tags: upgrade policy
Your phone is on its last leg, but that’s okay because your upgrade eligibility date is today. You know because you just checked last month. You go down to the store to pick up that new phone you’ve had your eye on, but when you get there something has changed. The store rep advises you that you’re not eligible for another two months.
“There must be some mistake, I just checked last month and I’m eligible as of today.”
Now that Verizon Wireless has the Iphone, they’re taking some time to change their upgrade and return policies.
Make no mistake; these changes came when they did because of that device. Call it a “cost” of selling the device that so many wanted. The iPhone is expensive, and Apple has some VERY specific price points where they sell their product. But there’s no use arguing over the why, what’s important is how it affects you the consumer.
Join us after the break as we go over what’s changing, what isn’t, and what you can do about it.