We here at PhoneCan talk a lot about phones and wireless devices. We talk a lot about policies. We cover several angles about the wireless business that other sites don’t bother - or can’t - cover. Our efforts are designed to empower and educate the customer with good sense and an understanding of why things are the way they are.
One thing we’ve neglected to spend much time on, however, are the people who work for cell phone companies within the stores and call centers where real people work with real customers.
Follow with us as we help bring some insight into the life of a wireless industry employee.
One questions we often hear concerns discounts for employees of companies that use a particular brand of wireless service. The truth is, most companies have such discount.
At some point, someone in wireless discovered that extending the same or similar discount to the employees of a company as they do for the company itself was a good idea. Employees become more loyal to a wireless carrier when given a discount for their employment, and the word of mouth inside the workplace is an added bonus.