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Tags: ask us

Ask Us Again

Aug 14th

Posted by epik in Ask Us

No comments

Hello, visitors!  We hope you came to us because you’re looking for information on upgrades, policies, phone reviews, and explanations.

We have a lot of visitors who find us because they’re looking for this information.  However, the answers aren’t always as obvious as we can post them, especially in more specific situations.  That’s why we have our “Ask Us” section, where we will personally answer any question posed to us, or show you exactly where to find the information (espcially if it’s already on our site).

We want to hear from you!

Click here to Ask Us any wireless-related question.

ask us

Ask Us: Grab Bag Part 1

Aug 10th

Posted by epik in Ask Us

No comments

We get a ton of search engine inquiries every day.  Many of them are the same, but a few are not common.

This is our Grab Bag, Part One.  Or in other words, a little bit of everything.  And it’s all from YOU, our readers and visitors.

Full story »
ask us, contracts, data plans, returns, upgrades

Ask Us: Do I Need A Data Plan On An Old Phone?

Jan 2nd

Posted by epik in Ask Us

No comments

Darkagesmom asks:

We have no data plan our our current Verizon family plan. I cannot upgrade my phone till next year. My father has a Verizon Palm phone he no longer uses, and has offered it to me so I can text my preteen easier (my phone does not have a querty keyboard and makes texting her hard for me). Can I add his phone to my plan without adding data? I know a new phone like it would have to add data, but that is not an option for me right now. Thanks for answering a stupid question from a mom stuck in the dark ages with her current phone.

Your question is a valid one.  As time passes and new people work for Verizon Wireless, the wisdom of those who worked for the company before 2007 becomes ancient history with each new year.  However, your question is easy to answer while hard to explain.  So I will do just that.

Full story »
ask us, data plans, no data plan, old smartphones

Ask Us: The No Upgrade Switch

Dec 26th

Posted by epik in Ask Us

No comments

Mellowlen62 asks:

Took my son to VZW corp store to price the Droid X at full retail. He wants for Christmas and was giving me half of the price. No upgrades at this time. Rep says “running a promotion. Put another line on your account, get him the X, put an old phone on his existing line and we will waive the $10 fee for the life of the 2 yr contract.” Does this sound legit?? I’ve been scratching my head…

Sounds like a sales rep trick I like to call “the new line switch."  Let me explain…

Full story »
ask us, sales tactics, upgrade, upgrade switch
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    • deepskybluedeepskyblue: amen!
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